When the Martins bought their first house, they were filled with excitement and a touch of trepidation. After months of searching for the perfect home, they finally found a charming two-story house on the outskirts of town. The empty rooms echoed with possibilities, but now came the challenge of turning this house into a warm, inviting home. They wanted furniture that could last for years, pieces that would grow with their family and remain timeless through changing design trends. After visiting numerous furniture stores with no luck, they walked into Havertys Furniture—and that’s when everything changed.
The soft lighting, carefully curated vignettes, and high-quality craftsmanship of the furniture spoke directly to what they sought: comfort, durability, and style. From a classic sofa to a beautifully crafted dining table, the Martins found everything they needed to make their house feel like a home. What surprised them most was that Havertys didn’t just offer havertys furniture; it offered an experience that would impact their lives and create spaces where family memories would be made for years.
Havertys Furniture has been helping families like the Martins for over 130 years, offering quality, stylish furniture built to last. In this article, we’ll explore the history of Havertys, its commitment to craftsmanship, and why it has remained one of the most trusted furniture brands in the United States.
The History of Havertys: A Legacy of Craftsmanship and Family Values
Founded in 1885 in Atlanta, Georgia, by J.J. Haverty and his brother Michael, Havertys Furniture began as a single store with a simple mission: to offer high-quality furniture at reasonable prices. Over the years, the company expanded to cities throughout the Southeast and eventually across the United States. Today, Havertys operates over 120 stores in 16 states, with a strong reputation for excellence in customer service and furniture craftsmanship.
One of the reasons Havertys has stood the test of time is its commitment to the values it was founded on: quality, integrity, and customer satisfaction. Unlike many furniture retailers that have shifted toward fast, disposable pieces, Havertys continues to focus on creating durable, timeless furniture designed to last. Whether you’re shopping for a living room set or a new bedroom suite, Havertys offers pieces that combine classic design with modern functionality, allowing customers to invest in furniture that will remain beautiful and comfortable for years.
The Appeal of Havertys: Quality and Style for Every Home
Havertys’ success can be attributed to its unique combination of high-quality furniture, diverse style offerings, and attention to detail. The company provides a wide range of furniture styles—from traditional to contemporary—allowing homeowners to find pieces that perfectly match their tastes and needs. One of Havertys’ signature services is its customization options, which allow customers to choose from various fabrics, finishes, and configurations to create furniture that reflects their style.
A 2021 survey by Furniture Today revealed that 85% of consumers consider durability and craftsmanship top priorities when purchasing furniture. This emphasis on quality is where Havertys shines. Unlike some mass-produced furniture brands, Havertys partners with trusted manufacturers who share their commitment to craftsmanship. The company is known for its solid wood furniture, expertly upholstered sofas, and attention to fine details, such as hand-applied finishes and carefully crafted joinery.
Havertys also stays attuned to current design trends, offering styles that range from traditional to contemporary. Whether you prefer the sleek lines of mid-century modern furniture or the rustic charm of farmhouse style, Havertys has options to suit every home. Their “Design Tools”, available in-store and online, allow customers to visualize how different pieces will look in their space, ensuring they make the right choices for their homes.
Commitment to American Craftsmanship
One of Havertys’ core values is its commitment to American craftsmanship. Most of its furniture is made in the United States, supporting local manufacturing jobs and ensuring high production standards. In recent years, as more consumers seek to buy locally made products, Havertys has become a preferred brand for those who want to invest in American-made furniture.
According to a 2022 survey by Statista, 72% of U.S. consumers preferred buying American-made goods, citing both quality and the desire to support domestic industries. By partnering with American manufacturers, Havertys provides durable, well-made furniture and contributes to the local economy.
Additionally, Havertys is known for its eco-friendly practices. The company uses sustainable materials and environmentally conscious manufacturing processes whenever possible. Many of their wood products come from responsibly managed forests, and they continue to explore ways to reduce their environmental impact, making them a top choice for eco-conscious consumers.
The Havertys Shopping Experience: Going Beyond the Sale
What sets Havertys apart from other furniture retailers is its emphasis on creating a seamless and personalized shopping experience. From the moment you walk into one of their showrooms, you’re greeted by knowledgeable sales staff committed to helping you find the right furniture for your home. Havertys prides itself on its design services, allowing customers to work with professional interior designers to create customized room layouts, select colour palettes, and choose furniture pieces that reflect their style.
A 2020 Houzz survey found that 68% of homeowners seek design assistance when purchasing furniture, particularly for larger or more complex spaces like living rooms or dining areas. Haverty’s in-house design experts help take the guesswork out, ensuring customers feel confident in their purchases.
Additionally, Havertys offers flexible financing options, making it easier for families to invest in high-quality furniture without the stress of upfront costs. Their Havertys Credit Card offers promotional financing options, allowing customers to spread out payments over time with no interest, making quality furniture more accessible.
Another critical element of Havertys’ customer experience is its attention to delivery and setup services. The company offers free design consultations and white-glove delivery service, including assembly, setup, and removal of packaging, ensuring a stress-free experience from start to finish.
Consumer Confidence: Why Customers Trust Havertys
In an era where many consumers are concerned about the quality and durability of furniture, Havertys has built a strong reputation for reliability. In a 2021 American Home Furnishings Alliance survey, 78% of customers said that the brand’s reputation significantly influenced their furniture purchasing decisions, and Havertys consistently ranks high in customer satisfaction.
One reason customers trust Havertys is its focus on transparency and customer service. The company’s website and showrooms provide detailed information about the materials and construction of their furniture, so customers know exactly what they are buying. Havertys also offers a warranty program that covers manufacturer defects, giving customers peace of mind about their investment.
In addition to offering high-quality furniture, Havertys is known for its community involvement. The company frequently participates in charitable initiatives and community outreach programs, making a positive impact beyond just selling furniture. For example, Haverty partners with organizations like Habitat for Humanity and the American Red Cross, donating furniture and providing financial support for disaster relief efforts.
Havertys and E-Commerce: Adapting to Modern Shopping Trends
Like many traditional furniture retailers, Havertys has embraced e-commerce to meet the changing needs of modern consumers. According to a 2021 report by Statista, online furniture sales in the U.S. are expected to reach $79 billion by 2025, reflecting a shift toward digital shopping, especially in the wake of the COVID-19 pandemic.
Havertys has responded to this trend by enhancing its online shopping experience. Customers can browse the entire product catalogue on the Havertys website, use room-planning tools to visualize how different pieces will fit in their space, and access design consultations remotely. While some consumers still prefer to visit physical showrooms, Havertys’ online platform allows customers to shop from the comfort of their homes, making it easier to find the perfect furniture.
Conclusion: Why Havertys Remains a Trusted Name in Furniture
Havertys Furniture has remained a trusted name in the home furnishings industry for over a century, offering a blend of quality, style, and personalized service that sets it apart from competitors. From its commitment to American craftsmanship and eco-friendly practices to its dedication to customer satisfaction, Havertys has earned its place as one of the most reliable furniture brands in the United States.
For families like the Martins, havertys furniture is more than just a furniture store—it’s a place to find timeless, well-crafted pieces that will create the backdrop for countless family memories. Whether furnishing your first apartment or updating your forever home, Havertys offers a quality, style, and service you can trust.
